We'd love you to join our celebration so we are offering 10% off any carpet or upholstery cleaning booked for February.

This is a limited offer so let us know as soon as you can.

25 years is a long time in any industry and we have seen a lot of changes in that time. However, good results still rely on a few simple elements: knowledge, skill, patience and time.

25 years ago…

I started out working for a company whose values were more about profits than about service. I soon decide that I wanted to be a technician that was more interested in the service side of things than the making fast money. The problem with fast money without service is that it runs out and there are no customers left who want your service.

I sat my first proper carpet cleaning training course in 1995 and was from then on convinced that education and knowledge about my trade was intertwined with success. I started my own small carpet cleaning company: “Heartfelt Cleaning Service” in July 1996 and continued to be trained in all aspects of this business. My customers appreciated my knowledge and confidence in what I was doing. I am still participating in training to further my own knowledge and have been trained by instructors who are considered the best in the world. In recent years I have been training others here in New Zealand and internationally.

Carpet is the most luxurious of floor coverings. It adds comfort to a home, office, hotel etc. However, a poorly maintained carpet harbours all kinds of allergens and soils that can affect the occupants of a building.

Research shows that a well-maintained carpet can actually be healthier for the owner than hard floors. A clean carpet acts as a filter where dust off a hard floor will float into the atmosphere and affect indoor quality and effect breathing.

Carpet should be maintained in two ways to remain healthy and look clean.

• Regular vacuuming by the owner – at least once a week. You cannot over vacuum carpet.

• Periodic cleaning by a professional cleaner.

Good cleaning by a discerning carpet cleaner should provide a healthier living environment for the occupant, and a carpet that looks visibly clean and pleasing that will, by good maintenance last longer.

This is why we offer the most thorough clean available in Auckland. We want to offer you the cleanest looking and healthiest carpet we can. Our guarantee is that we will do just that and leave you with cleaner, softer healthier carpet that will stay clean for longer.

We hope we can assist you with your carpet or upholstery in the near future.

Kind regards

Tim Warner